Frequently Asked Questions

Check out our frequently asked questions

Why use

A clean email list is essential to email marketing success. When your number of bounces, complaints and spam trap hits exceeds the threshold set by ISP's, your messages can be sent to the spam folder or even blocked. We improve your email reputation and increase email deliverability by removing bad or fraudulent email addresses from your lists so your marketing can be that much more smoother and more profitable for your business and services.

Do I need to create an account to verify email lists?

Yes an account is needed to maintain your lists, access our API and fund your account

Do my credits expire?

Credits expire 1 year after purchase. We do provide though an autorecharge feature so that you only topup when you run low.

How does the verification process work?

We invented a proprietory validation algorithm that uses A.I and uses a multistep process and a prediction learning algorithm that helps you weed out bad emails, on deliverable emails and high risk recipients

What are the payment methods?

We accept Card Payments, Paypal and Bank Wires. We can accept manual payments via Bitcoin etc. Contact support for more.

How does charge for the verifications?

One email is one verification. We however never charge for duplicates.

I Have A More Specific Question. What Do I Do?

Feel free to use the contact form or shoot us an email at

Do You Offer Refunds?

We do offer refunds if you don't use your credit within the first 14 days of purchase. After that purchases are final.

What about Privacy and Security?

Your files are transmitted through a SSL - Secure Socket Protocol. Your credit card details are not stored by us and payments are handled by Braintree which is a Validated Level 1 PCI DSS Compliant Service Provider. All employees that work with us are pre-authorized and sign legal documentation before working for us. Lastly we want you to know that we handle your private documents the way we want our private documents to be handled. Secure and confidential.

How Do I Get Started?

Please signup on the homepage and we will be in touch!